Twilio SMS Notifications

Engage more directly with patrons using the Twilio SMS Notifications plugin, sending instant updates and confirmations via text message.

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Our Twilio SMS Notifications plugin seamlessly integrates with your Orderize system to provide instant SMS updates. By connecting with Twilio, a renowned cloud communications platform, you can automate text messages directly to your customers or management team, ensuring timely and efficient communication.

Benefits:

  • Real-time updates: Enhance your service with immediate notifications for new orders or important events.
  • Customizable messages: Tailor your SMS to fit your brand's voice and information needs.
  • Management alerts: Keep your team in the loop by sending SMS alerts to designated management phone numbers.
  • Easy integration: Simple setup with your Twilio account means you can start sending SMS notifications in no time.
  • Reliable communication: Leverage Twilio's robust platform for consistent and dependable message delivery.

Setup:

To connect to Twilio, please follow these steps:

  1. Enter your Twilio Account SID and Auth Token into the respective fields. These can be found in your Twilio dashboard.
  2. Input the Twilio Number you wish to send messages from.
  3. In the SMS for managers field, write the message that will be sent to managers upon new order notifications.
  4. Add phone numbers for managers who should receive notifications under 'SMS for the managers'.
  5. Toggle 'Active' to 'Enabled' when you’re ready to go live.
  6. Save your settings to activate the plugin.

FAQ:

Q: Where can I find my Twilio Account SID and Auth Token?
A: You can find these in your Twilio dashboard under the 'API Keys' section.

Q: Can I send different messages to different managers?
A: Currently, the same message is sent to all listed management numbers, but you can personalize the message for all recipients.

Q: How quickly are SMS notifications sent?
A: Notifications are typically sent within moments of the triggering event, ensuring swift communication.

Q: Is it possible to send notifications to international numbers?
A: Yes, as long as your Twilio account is set up for international messaging, you can enter international numbers in the designated format.